Return & Refund Policy – livabd

At livabd, we value our customers and want you to have a smooth and satisfying shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns if:

  • The item is damaged, defective, or different from what you ordered.

  • The return request is made within 3 days of receiving the product.

  • The item is unused, undamaged, and in its original packaging.

2. Non-Returnable Items

The following items are not eligible for return:

  • Products that have been used, washed, or altered.

  • Items purchased on clearance or special discount offers (unless defective).

  • Personal care products for hygiene reasons.

3. Refund Process

  • Once we receive your returned product, we will inspect it and notify you about the approval or rejection of your refund.

  • Approved refunds will be processed within 7 working days through the original payment method or store credit.

4. Exchange Policy

If you wish to exchange an item, please contact us within 3 days of receiving your order. Exchanges are subject to product availability.

5. How to Request a Return

To request a return or refund, please contact us with:

  • Your order number

  • A clear photo or video showing the issue

  • Your preferred resolution (refund or exchange)

Contact Information

Shop Name: livabd
Mobile Number: 01340350490
Email: yourstyletoriexim@gmail.com
Address: Nearest Baitul Aman Mosque, Tushardara, Saddam Market